PSC Supervisor - MAFB

Mail Clerk - Minot Air Force Base

40 hours per week 

PSC Supervisor

An employee in this position would perform general mail duties, to include mail delivery, customer service, and equipment operation.

Essential Functions:
Under the direction and supervision of the Project Manager the duties and responsibilities of the position are included, but are not limited to:
 

1. Oversee daily mail sorting, processing, and distribution activities to ensure timely and accurate delivery of postal items.   
2. Address customer inquiries, complaints, and service issues, ensuring customer satisfaction and quick resolution of problems.
3. Supervise, train, and evaluate the performance of postal staff, ensuring adherence to procedures and postal regulations.
4. Ensure compliance with all safety and postal regulations and implement quality control measures to maintain service standards.
5. Prepare operational reports, maintain accurate records of mail flow, staff activities, and incidents, and submit them to the appropriate departments or management
6. Monitor work crews and work sites assigned to ensure quality of work, as applicable. 
7. Prepare, attend, participate and, provide follow-up for meetings as assigned.
8. Complete in-service training as assigned.
9. Obtain necessary program supplies for day-to-day operations.
10. All other duties as assigned.

1. High school diploma or GED as a minimal educational requirement.
2. A valid North Dakota driver’s license.
3. A driving record that makes you insurable.
4. Must complete a successful background check
5. Proficient in using computer software and systems
6. Strong problem-solving abilities and customer service orientation

1. Ability to effectively supervise and train staff
2. Ability to work effectively with the public.
3. Ability to lift a minimum 50 pounds.
4. Ability to write in a neat and legible manner.
5. Ability to obtain security clearance.

Kalix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Kalix and MVW Services are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.